FAQs About Our Detailing Services
An extensive list of the questions we get from our customers
We have compiled a list of frequently asked questions about our services. Use the links below to navigate to a specific section:
General Questions
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We serve the Bay Area, including Tiburon, Corte Madera, Fairfax, Sausalito, San Rafael, and Kentfield.
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For the most part, yes. Sometimes there will be times when we're able to squeeze you in on the same day but it just depends on the service and where you're located.
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It’s not necessary for you to be there. We simply require access to the vehicle and adequate space to carry out our work. In terms of payment, we can provide you with an online payment link for your convenience, allowing you to continue with your day uninterrupted while we complete our work.
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We are able to perform vehicle detailing at your apartment, provided that there is sufficient space to maneuver the vehicle. If your parking area is congested and lacks open spaces, it complicates the process for us. In most cases, we can conduct the detailing at your workplace, as long as we have permission to do so. It's important to note that property management may not permit or approve of on-site detailing services.
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We accept cash, as well as payments through Cash App, Venmo, PayPal, and Zelle. Unfortunately, we are currently not accepting credit or debit cards. Payment is due once the job is complete and you're satisfied with the results. If you're unable to be present for the entirety of the service, you can pay before you leave, or we can send you an online invoice to pay.
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We do not impose a mobile service fee for vehicle maintenance. However, please note that a higher minimum purchase amount may apply for service locations farther from our primary area.
For example, if you're within 45 minutes away the minimum order might be $180 for us to go out. If your 1hour and 30 minutes away the minimum will be $300
Full Interior Cleaning
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The duration required for the task is contingent upon the size and condition of the vehicle, typically ranging from 4.5 to 6 hours. Upon assessing the condition, we will be able to provide a more precise estimate.
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Absolutely not. We do not use harsh chemicals and there will be zero trace of any smell other than your clean car. Till this day, we’ve never had a customer mention anything about a chemical smell.
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When the ambient temperature is moderate, the interior cleaning process should leave the carpets and seats 85% dry. It will require an additional hour for them to reach complete dryness. If it’s cold outside, it takes much longer to dry as the water doesn’t escape as easily from the fabrics. With that being said, we never oversaturate your fabric. You’re not going to see puddles of water or anything.
Additionally, we use a specific upholstery tool designed to not oversaturate the surface with water. This makes the drying time much faster.
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We are completely confident in our abilities and knowledge to thoroughly clean your interior to the best possible condition. However, there may be some stains that are too stubborn for us to completely remove. Nevertheless, we will make every effort to make it look its best. If we are unable to remove a stain, we will still strive to make it look significantly better.
Premium Wash
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. Technically it will hide and cover the micro scratches on your paint. The sealant essentially puts a layer of protection over your paint that fills in some of those scratches. This is what creates the shine.
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. Of course, before we apply the sealant your paint has to be cleaned and no dirt on the surface of the paint before we clay bar your paint so the Sealant can Bon onto your paint properly and mechanically (clay bar) and chemically (iron remover) decontaminate the paint
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It sure will! Your paint can feel rough for two reasons. Firstly, it may have been a while since you last clayed the paint, and there's a lot of stuck-on dirt. Secondly, paint overspray may have landed on your vehicle. Using a clay bar can solve this problem.
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We are able to perform vehicle detailing at your apartment, provided that there is sufficient space to maneuver the vehicle. If your parking area is congested and lacks open spaces, it complicates the process for us. In most cases, we can conduct the detailing at your workplace, as long as we have permission to do so. It's important to note that property management may not permit or approve of on-site detailing services.
Mini-Interior Detail
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Full Interior Cleaning involves a top-to-bottom cleaning of your entire interior, ensuring it is in the best possible condition. On the other hand, the Mini-Interior Detail includes a thorough vacuuming and wipe down to remove accumulated dust, serving as more of an upkeep service
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It usually takes under an hour to complete, depending on the size and condition of the vehicle.
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No problem! Please send us some photos of your interior, and we can suggest the best option for you.
Headlight Restoration
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It typically takes 45 to 90 minutes to complete, depending on the size and condition. If the condition is severe, it will take longer.
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Once the headlights reach a certain point of deterioration, there are limits to how much we can restore them to a like-new condition. While we can improve their appearance, there may also be permanent damage
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It can be challenging to maintain the protection of a car using typical waxes and sealants, as their effectiveness is limited over time. If the car is predominantly parked in shaded areas, their protective qualities may diminish.
You should apply a sealant or wax to your headlights every 3 to 5 weeks, which takes less than 15 minutes to complete.